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Privacy Policy

Archax Ltd (“We”) are committed to protecting and respecting your privacy

We will only process your personal data where permitted by applicable data protection laws, including the UK General Data Protection Regulation (“UK GDPR”). This policy (together with our terms of use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. Declarations on the processing of data have been registered with the Information Commissioner's Office (ICO) under the registration number ZA485748.

Information we may collect from you

We may collect and process the following data about you:

Data Purpose Legal Basis
Name, address, e-mail address, company name, phone number To carry out our obligations arising from any contracts entered between you (or your employer) and us and to provide you with the information, products and services that you (or your employer) request from us Performance of contract legitimate interest in providing our products and services to you
To provide you with information about other products and services we offer that are similar to those that you have already purchased or enquired about Legitimate interest to develop our products/services and grow our business
To notify you about changes to our products or services Performance of contract; legitimate interest to develop our products/services and grow our business
To make suggestions and recommendations to you about goods or services that may be of interest to you Legitimate interest to develop our products/services and grow our business
To process any job application Consent; performance of a contract
Name, address, e-mail address, company name, phone number, shareholder reference number To maintain the shareholder register, dividend payments, voting, elections, annual report correspondence, identifying relevant products and services Necessary for compliance with our legal obligations; Legitimate interest for the purpose of administration of our business
Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet; your login information, browser type and version, time zone setting, browser plug-in types and versions, operating systems and platform; including keystroke dynamics, input event frequency, browser language settings, and client-side rendering information. As part of our efforts to keep our sites safe and secure. This also helps us understand how we can improve a user's experience. Legitimate interest; necessary for the purpose of protecting our systems and for detecting and preventing fraud
Education and employment history To process any job application Consent
Biometric data Remote verification for Know-Your-Customer(KYC) purposes Consent

 

Where we intend to process the personal data that you have provided for a purpose other than that for which the personal data was collected, we shall provide you with information on that other purpose and with any relevant further information prior to that further processing.

We may receive information about you from other sources, such as conference organisers and marketing companies. Where we process this information, the legal basis for the processing will be consent. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Cookies

Our sites use cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our sites and allows us to improve our sites.

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. We use cookies on our sites to improve their performance and enhance your user experience.

If you do not want to receive cookies, you may choose to opt-out by changing your browser settings. Most browsers allow you to turn off cookies. Switching off cookies may restrict your use of a site and/or delay or adversely affect the way in which it operates.

Listed below are the cookies being used on the Archax website. And their source and supposed usage:

First Party Cookies: Cookies that are set by the website and can only be used by the website.

Archax

  • To persist user session so they stay logged in on the website (session only)
  • To store currently logged in user details to pre-fill form data
  • To authorise the interface with Archax servers as part of user registration and onboarding
  • To save user's account preferences

Third party cookies

Cookies that are not set by the website owner and are primarily used for analytical data of that service or feature.

Google and Posthog

  • To collect and analyse user engagement metrics and website traffic data, including but not limited to:

    1. Real-time active user tracking;
    2. Geographical distribution of website visits;
    3. Page popularity and user session duration analytics;
    4. Device type and operating system utilisation statistics;
    5. Temporal patterns of website traffic;
    6. Referral source analysis and attribution tracking.
  • To implement and maintain security measures designed to safeguard the integrity of our website, prevent unauthorised access, and protect against malicious activities including, but not limited to, spam, fraud, and other forms of abuse or exploitation of our digital infrastructure.
  • To analyse website traffic patterns and verify the authenticity of user interactions through automated bot detection measures.
  • To analyse user interaction patterns and website usage metrics for the purpose of optimising user experience and improving site functionality.
  • To collect and analyse user activity data on our website, including but not limited to: page visitation patterns and frequency; feature engagement and utilisation rates; duration of user interactions with specific website elements and pages.

Marketing

From time to time, we may send you information regarding that which we perceive may be of interest to you or your business. You may receive this information by letter, telephone or email. If at any time you prefer not to receive further communications from us in any or all forms (except in connection with information, products or services that you specifically request) you will have the ability to opt-out from such communications by means of a link provided in e-mails that are sent to you by us.

Disclosure of your information

We may share your information with selected third parties including:

  • Third party service providers, for example, our recruitment applicant tracking system provider, professional advisors including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
  • Analytics and search engine providers that assist us in the improvement and optimisation of our sites. Any party which acquires Archax or substantially all of its assets, in which case personal data held by it about its customers will be one of the transferred assets.
  • Any other party as required by law, or to enforce or apply our terms of use and other agreements or to protect the rights, property, or safety of Archax, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

The data that we collect from you may be transferred to, stored and processed in any destination where Archax or its affiliates, subsidiaries or facilities used by third party service providers have a presence. We will only transfer your data to a country outside the European Economic Area where that country ensures an adequate level of data protection within the meaning of the GDPR.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of a site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

We will implement appropriate technical and organisational measures to protect your data, considering the nature, scope, context and purpose of the processing and the risks involved in processing. Unfortunately, the transmission of information via the internet is not completely secure. Although we will seek to protect your personal data, we cannot guarantee the security of your data transmitted to a site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How long will we store your personal data

The personal data that we collect from you will be stored only for so long as is necessary to fulfil the purpose for which the data was collected, or to comply with applicable legal, tax or regulatory requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your rights

If you have rights under the GDPR, you have the following rights:

  • to access your data (subject to the provisions of Article 15 of the GDPR)
  • to request that inaccurate data be rectified (subject to the provisions of Article 16 of the GDPR)
  • to request that your personal data be erased (subject to the provisions of Article 17 of the GDPR)
  • to restrict the processing of your data (subject to the provisions of Article 18 of the GDPR)
  • to transfer your data between controllers (subject to the provisions of Article 20 of the GDPR)
  • to object to processing of personal data (subject to the provisions of Article 21 of the GDPR)

Should you wish to exercise any of your rights under the GDPR please contact Archax at the address detailed below.

Change to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, when appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments, and requests regarding this privacy policy should be sent to:
Archax, 10 Queen St Place, London EC4R 1BE, registered in England and Wales no. 11302455.